In order to ensure the availability of legal assistance for citizens who are clients of banks that have stopped operating activity , living outside the Republic of Tatarstan and in remote areas of the Republic, the Ministry of justice of the Republic of Tatarstan has the opportunity to seek the advice of the working group with the help of the free Skype program (user prav.help). To make a video call, the computer must be equipped with Internet access, a microphone and a webcam.